This is without question the best customer experience event. Well worth taking two days out of the office to hear from experts across sectors. I have come away with lots of useful, practical ideas that I can build directly into our strategy.
The 20:20 Customer Experience Summit is relaunching as TechNOVA: Connected Customer in 2018.
Capitalising on the customer experience content that has proved so popular over many years, this new event will add into the mix more technology content to provide a full picture of the modern connected customer and how businesses have to develop and change to interact with them successfully.
Industries: Retailers, Telecoms, Media, Banks, Insurers, Energy Retailers, Aviation, Hotel, Hospitality, Rail, Food & Beverages, FMCG, Travel and Automotive.
Job titles: C-Suite, including Chief Marketing Officers and Chief Customer Officers, Heads/Directors of: Customer Experience, Insight, Analytics, Service, Marketing, Technology, Information and Operations.
hours of content
Head of Digital, Technology & Change
Director of Consumer Insight
Chief Marketing Officer
Chief Customer Officer
Managing Director, Personal Banking
Royal Bank of Scotland
Head of Customer Services
Marks & Spencer
Chief Commercial Officer
Premier Design Director
All tickets include:
2 day conference pass, lunch & refreshments and a drinks reception
When you buy 3 or more tickets
Customer Experience Professionals*
save £200 Early Bird
£695.00 + VAT
Full Price £895.00 + VAT
save £400 Early Bird Until 01 February
£1,195.00 + VAT
Full Price £1,595.00 + VAT
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