Championing innovation: defining the future of Indonesian retail banking

20 – 21 February 2019

JW Marriott, Jakarta

New speaker announcement

Young Yang, Managing Director, Zhong An International

Young Yang is the Managing Director of Zhong An International, the prodigy of Tencent, Ping An and Alibaba! Young will be giving a keynote address on day one – don’t miss the chance to hear from one of the most exciting innovators in China!

At MoneyLIVE: Indonesia 2019 you can join senior executives from across the Indonesian retail banking landscape and beyond as they discuss the transformative power of digital, game-changing FinTechs, innovative cultures, new technologies including AI, blockchain and data analytics and more.  Be part of the conversation that will transform Indonesian banking for years to come!

Why attend

Keynote address from the OJK: discover what’s next on the regulatory agenda

Capitalise on 4+ hours of dedicated networking: make the connections that will help you succeed

Learn from an array of C-level executives from HSBC, Maybank Indonesia, Investree, Rabobank Indonesia and more

Gain exclusive insights from the digital giants, including JD.com and LINE

Discover the potential of new technologies, including AI, blockchain, IoT and data analytics

Learn how to navigate a sea of opportunities in a fast-evolving FinTech landscape

CO-LOCATED INSURANCE CONFERENCE

Insurance Innovators: Indonesia is Marketforce’s third annual conference in Jakarta, and is the premium insurance event in Indonesia. The conference plays host to high level representatives from incumbent players, start-ups & InsurTechs, and central institutions from the local and regional level.

Speakers

Roberto Akyuwen

Senior Executive Analyst, OJK

Sumit Dutta

Country Manager & Chief Executive Officer, HSBC Indonesia

Colin Dinn Photo

Colin Dinn

Chief Technology Officer & Head of Operations, Siam Commercial Bank

Sigit Prihatmoko

Vice President Corporate Strategy and Performance, Bank Negara Indonesia

Andreas Kurniawan - OCBC

Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head, OCBC NISP

Michel Hamilton

Chief Transformation Officer, Rabobank Indonesia

Adrian Gunadi Photo

Adrian Gunadi

Co-Founder and Chief Executive Officer, Investree

Chatchawan Sangpreedeekorn - Siam Commercial Bank

Chatchawan Sangpreedeekorn

VP – Digital and Customer Experience, Siam Commercial Bank

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Day One Wednesday, 20 February 2019

Day Two Thursday, 21 February 2019

09.15

Welcome address

09.20

Chair's opening remarks

Session 1

Triumphing in the ever-evolving banking landscape

09.25
Keynote address

What’s next on the regulator’s agenda?


Roberto Akyuwen

Senior Executive Analyst , OJK

09.45
Keynote address

Evolving with the times: amplifying the Indonesian banking reach


Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia

10.05

Advisory session


10.25
Panel discussion

Sailing through an era of transformation: strategies for success

  • Winning in a digital era: what must Indonesian banks do to succeed in the digital world?
  • Which new technologies will have the biggest impact on Indonesian banks?
  • Meeting the needs of the Indonesian population: how can financial inclusion be improved?
  • What is needed from the OJK to better facilitate innovation in banking?
  • Culture, technology, expertise: what stands in the way of successful innovation internally?
  • In what ways will the major FinTechs like GRAB and Go-Jek disrupt the banking industry?
  • Indonesian banking strategies: what will be a priority in 5 years’ time?

Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia

Restiana Linggadjaya - Maybank Indonesia
Restiana Linggadjaya

Chief Operations Officer , Maybank Indonesia

Andreas Kurniawan - OCBC
Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head , OCBC NISP

11.05

Refreshments

Session 2

Unleashing the transformative power of digital

11.35

Unlocking the potential of digital platforms and seamless onboarding

  • From back-end design to user experience: creating a digital lending platform that stands out
  • Transforming the onboarding process: the power of digital and mobile interactions
  • Leading the way for a digital-led future

Citra Paramita

Senior Vice President, Digital Business Dept Head , Bank Commonwealth Indonesia

11.55

Advisory session


12.15
Case study | DigiBank by DBS

DBS, one of the leading banks in Asia, launched ‘Digibank’ in 2017.  Digibank is a ground-breaking, mobile-led bank in Indonesia, which brings together a blend of AI, biometrics and more to provide customers with a seamless digital banking experience via the app.  In this case study Leonardo will share DigiBank’s digital journey to date, as well as explore how the mobile-led bank has helped customers across Indonesia to take control of their banking.


Leo Koesmanto Photo
Leonardo Koesmanto

Executive Director, Head of Digital Banking , DBS Bank

12.35
Panel discussion

From culture to design: succeeding in a fast-evolving digital landscape

  • Planning your digital journey: what are the main challenges and how can they be overcome?
  • Customer centricity is king: designing digital capabilities with the customer in mind
  • What must be considered when moving to digital-only channels?
  • How might new technologies such as AI and biometrics improve digital offerings?
  • Efficient, secure, inclusive: how will digital advancements transform payments in Indonesia?
  • How do staff need to be prepared for digital advancements to come?
  • How are banks in other regions innovating in the digital realm?

Hermawan Tjakradiwiria

Vice President & Head of E-Channel Development , Bank Danamon

Speaker Placeholder
Senior representative

Senior representative , Bank Central Asia

Leo Koesmanto Photo
Leonardo Koesmanto

Executive Director, Head of Digital Banking , DBS Bank

Citra Paramita

Senior Vice President, Digital Business Dept Head , Bank Commonwealth Indonesia

13.10

Lunch

Session 3

Banking for all – serving the entire spectrum of customers

14.25
Fireside chat

Catering for the underbanked: innovating with the consumer in mind

  • Which consumer segments are still unbanked, and why?
  • From innovation to design: what can be done to foster public accessibility to credit from banks?
  • Banking for every island: how can banks overcome the challenge of poor infrastructure?
  • Looking ahead: exploring the potential of a cashless society

Sigit Prihatmoko

Vice President Corporate Strategy and Performance , Bank Negara Indonesia

Achmad Sugondo - Bank BTPN
Achmad Sugondo

Executive Vice President , Bank BTPN

15.00

Advisory session


15.20

Credit for all: what’s next for P2P lending?

  • Reflecting on the P2P journey so far: what’s worked well and what needs to be improved?
  • From government support to digital marketing: how can P2P lending expand in Indonesia?
  • In what other ways could the P2P model be applied in the world of banking?

Adrian Gunadi Photo
Adrian Gunadi

Co-Founder and Chief Executive Officer , Investree

15.40

The future of microfinance: forming a solution for the long term

  • Microfinance product inspiration: where are the greatest success stories?
  • From digital distribution to product innovation: making microfinance profitable in the long run
  • What’s the next big opportunity for microfinance?

Aria Widyanto

Vice President , Amartha

16.00

Questions


16.05

Refreshments

Session 4

All aboard the FinTech Express!

16.35
Panel discussion

Innovation central: navigating a vast sea of game-changing opportunities

  • From engagement to microproducts: how are FinTechs transforming financial services?
  • Cracking the millennial market: are FinTechs key to millennial engagement? If so, why?
  • What is needed from the government to support FinTech developments?
  • Incumbents and FinTechs: what must be considered when forming strategic partnerships?
  • How can partnerships between incumbents and FinTechs accelerate digital advancements?
  • Change is coming: how will players like GRAB and GO-JEK disrupt banks and insurers?

Kames Natakusumah

Chief Commercial Officer , AXA Indonesia

Rian Kaslan

Head of Strategy and Digital Solutions , Bank Commonwealth Indonesia

Revie Sylviana

Business Development Director , Line Corp Indonesia

Vishal Tulsian

Chief Executive Officer , Amar Bank

17.05

Advisory session


17.25
keynote address

Transforming a traditional industry: the future of insurance


17.40
Closing keynote address

Looking into the crystal ball: disrupting financial services in Indonesia


17.55

Chair’s closing remarks

09.30

Chair’s opening remarks

Session 5

Harnessing the power of technology – what now and where next?

09.35
Fireside chat

Spoiled for choice: digging deep into the potential of new technologies

  • IoT, data analytics, AI: how will new technologies impact banking processes?
  • How will biometric advancements transform the customer experience?
  • Creating an agile technological ecosystem: accelerating and facilitating innovation internally
  • What must be a focus when integrating new technologies with legacy systems?
  • What skillsets must be developed in order to succeed during the technological revolution?
  • What can be learned from neighbouring countries such as China, Thailand and Singapore?
  • A spotlight on security: exploring the risks of new technologies

Colin Dinn Photo
Colin Dinn

Chief Technology Officer & Head of Operations , Siam Commercial Bank

Michel Hamilton

Chief Transformation Officer , Rabobank Indonesia

10.10

Advisory session


10.30

Questions


10.35
Interview

Your blockchain questions answered

During this session Joseph Aditya will explore the exciting potential of blockchain in the banking industry, and take questions from the floor.  Get your burning questions answered by a blockchain enthusiast and uncover how blockchain may be used to enhance banking initiatives in years to come.


Joseph Aditya

Chief Executive Officer , Ralali.com

11.10

Refreshments

Session 6

Data workshops

Workshop One - From raw data to actionable insights: getting the most out of data
Workshop Two - Best practice for data protection: lessons from GDPR
Workshop One

From raw data to actionable insights: getting the most out of data

This workshop will address the next phase in the data revolution. Data is becoming increasingly crucial to banks and insurers, but what can be done to unlock the potential of data to ensure real insights can be delivered?


12.20

Time to switch workshops


12.25
Workshop One repeated

11.40
Workshop Two

Best practice for data protection: lessons from GDPR

 With personal data protection becoming a focus for regulators across the world, Indonesian insurers and banks must be ready for future data protection initiatives to come.  This workshop will uncover best practice for consumer data protection, as well as explore lessons learned from GDPR in Europe.


12.20

Time to switch workshops


12.25
Workshop Two repeated

13.05

Lunch

Session 7

Cultivating a culture of innovation

14.20

Streamlined, personal, seamless: innovating the customer experience

HSBC is known for being an industry pioneer in the world of banking, and has led a number of internal initiatives aiming to transform customer experiences in a digital world. Discover how HSBC utilises its innovative culture to overcome its CX challenges, and learn how customer experiences can become streamlined, personal and seamless


14.40

Questions


14.45

Advisory session


15.05
Panel discussion

Accelerating innovation: achieving 360° buy-in

  • Incumbents, FinTechs, super-apps: where are the major innovations coming from?
  • Overcoming the hurdles: what’s holding banks back from innovating successfully?
  • Getting all parties on board: what must be done to develop an innovative workforce?
  • How can innovation teams gain buy-in, support and investment from the board?
  • Accelerating innovation by working with FinTechs: where are the success stories?
  • How can banks and partners overcome cultural differences when collaborating?

Running an innovation lab with a clear purpose: moving forward with defined direction


Fandhy Siregar Photo
Fandhy Siregar

Head of Head Office Audit & Data Analytics , Bank Muamalat

Aidil Zulkifli

Chief Executive Officer , Uangteman

Kennard Nurhadi - Bank Danamon
Kennard Nurhadi

Strategy & Business Development Head , Bank Danamon

Chatchawan Sangpreedeekorn - Siam Commercial Bank
Chatchawan Sangpreedeekorn

VP – Digital and Customer Experience, Siam Commercial Bank

Session 8

Visionary spotlight

15.50
Closing keynote address

The super apps are coming: being part of consumers’ everyday lives


16.05

Questions


16.10

Chair’s closing remarks, end of conference

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Venue Details

JW Marriott, Jakarta

JW Marriott, Jakarta

Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Kawasan Mega Kuningan Jakarta 12950

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