Innovate, Disrupt, Transform

 

12th – 14th March 2018

Mövenpick Hotel, Amsterdam

About the Conference

200+ bankers from Europe will come together in Amsterdam in March for a conference packed full of exclusive insights on open banking, PSD2, the neobank landscape, artificial intelligence and customer experience. Will you be one of them?

Meet the leaders driving real change at Europe’s most innovative retail banking conference.

MoneyLIVE: Retail Banking Europe brings together leading innovators from all corners of the European banking landscape. Gain practical, actionable insights with sessions on the hottest topics in the industry.

 

“Great opportunity to see the top-class digital banking case studies and have discussions with leading influencers and innovators.”

Digital Channels Department - Senior Director, mBank

Countries Represented

Banks Represented

Hours of Networking

“A great conference to attend to get a Pan European view on what is happening in the banking industry. Some really exciting and interesting topics to stimulate innovative thinking and creativity.”

Head of Personal & Business Credit Process Re-Invention, Business Transformation, AIB Group

Speakers

Francois-Miqueu-CaixaBank | MoneyLIVE

Francois Miqueu

Chief Executive Officer, Consumer Finance, CaixaBank

Kai Friedrich photo

Kai Friedrich

Chief Executive Officer, BNP Paribas Consorsbank & DAB

Zoltán Lehóczky photo

Zoltán Lehóczky

Senior advisor to the Chairman, Granit Bank

Michael-Rouse-Klarna | MoneyLIVE

Michael Rouse

Chief Commercial Officer International, Klarna

Mark Curran photo

Mark Curran

Director of Payments and Open Banking, CYBG

Paul Riseborough, Metro Bank

Paul Riseborough

Chief Commercial Officer, Metro Bank

Christian Schäfer photo

Christian Schäfer

Global Head of Payments, Deutsche Bank

Antonio Barzachki photo

Antonio Barzachki

Policy Expert, Consumer Protection, Financial Innovation and Payments, European Banking Authority

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More Speakers

Agenda

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FinTech Evening Monday, 12 March 2018

Day 2 Tuesday, 13 March 2018

Day 3 Wednesday, 14 March 2018

17:30

Arrival and refreshments

Introducing the FinTechs

18:00

Introductions from Chair


Chair

Menno van Leeuwen Speaker Photo
Menno van Leeuwen – Moneyou

Business and Customer Development Lead,
Moneyou

18:05

FinTech Lightning Pitches

Flux: receipts and loyalty that live in your banking app
Matty Cusden-Ross, Founder & Chief Executive Officer, Flux

Hatch Money: a smart bank dedicated to the self-employed
Matt Brazil, Co-Founder & Chief Executive Officer, Hatch Money

Combine: Google Now for personal mobile banking
Irakli Agladaze, Co-Founder & CEO, Combine

KlippaCast: making receipt purchasing data as accessible as online banking
Yeelen Knegtering, Chief Executive Officer, KlippaCast

Riskifier: making investment risk profiling simple, meaningful and insightful
Gino Wirthensohn
, Chief Executive Officer and Co-Founder, Riskifier


18:50

Peer-to-Peer Discussion

Drinks and canapés served throughout


19:55

Chair’s Closing Remarks


Menno van Leeuwen Speaker Photo
Menno van Leeuwen – Moneyou

Business and Customer Development Lead,
Moneyou

9:00

Welcome address by Marketforce

Chair's opening remarks

9:05
Chair’s opening remarks

Sarah Kocianski photo MoneyLIVE
Sarah Kocianski

Senior Research Analyst,
Business Insider

Session 1

A view from the top

9:10
Leaders’ Forum

Strategies for success: perspectives from across Europe

  • Anticipating PSD2 and GDPR: what impact is regulation having on board-level decisions?
  • Who are the new entrants to watch and how are they reshaping the industry?
  • Digital-only subsidiaries: the answer to competition from challenger banks?
  • The role of GAFA: transforming tomorrow’s banking landscape
  • How are banks driving change to keep pace in this ever-developing ecosystem?
  • How is collaboration with FinTech fuelling innovation?
  • The legacy question: how can operations be modernised alongside technology?
  • Is there still work to be done in changing the mind-set from product-led to customer-led?

Francois-Miqueu-CaixaBank | MoneyLIVE
Francois Miqueu

Chief Executive Officer, Consumer Finance,
CaixaBank

Kai Friedrich photo
Kai Friedrich

Chief Executive Officer,
BNP Paribas Consorsbank & DAB

9:40
Keynote insight from Spain

Francois-Miqueu-CaixaBank | MoneyLIVE
Francois Miqueu

Chief Executive Officer, Consumer Finance,
CaixaBank

10:00
Keynote insight from the Netherlands

Jessica-Niewierra-photo
Jessica Niewierra

Director - Mobile, Internet and Design,
ABN AMRO

10:15
Keynote insight from Germany

Kai Friedrich photo
Kai Friedrich

Chief Executive Officer,
BNP Paribas Consorsbank & DAB

10:30
Keynote insight from Hungary

Zoltán Lehóczky photo
Zoltán Lehóczky

Senior advisor to the Chairman,
Granit Bank

10:45

Using AI and merchant data to stay relevant for customers in an open banking world


Alex Fonarev

Co-Founder and Chief Data Scientist,
SBDA group

Leanne Bassett photo
Leanne Bassett

Commercial Partner,
SBDA group

11:05

Questions


11:10

Refreshments

Session 2

Unlocking the potential of open banking

11:40

Relishing the opportunity: preparing for the PSD2 deadline

  • Transcending uncertainty to create a concrete strategy
  • What opportunities does PSD2 provide to drive innovation?
  • What are the best use cases from early-movers?
  • A collaborative future: how instrumental will partnerships be post-PSD2?

Christian Schäfer photo
Christian Schäfer

Global Head of Payments,
Deutsche Bank

11:55
Mobile as a factor of authentication for PSD2

Sunil Gossain photo
Sunil Gossain

Senior Vice President - Europe,
InAuth

12:15

Thriving in an open-banking ecosystem

  • What new roles could a bank adopt in this transformed environment?
  • New products and services: what opportunities does open banking provide?
  • How can the relationship between the bank and customer be rejuvenated?

Mark Curran photo
Mark Curran

Director of Payments and Open Banking,
CYBG

12:30

An update from the European Banking Authority: looking to the year ahead


Antonio Barzachki photo
Antonio Barzachki

Policy Expert, Consumer Protection, Financial Innovation and Payments,
European Banking Authority

12:50

Questions


13:00

Lunch

Session 3

Workshops

14:15

In this session delegates will have the opportunity to attend one of the four workshops. Each workshop will run between 14.15 and 15.15.


Workshop Option 1

The Economics of Open Banking

This workshop will allow delegates to debate the changing economics of retail banking from three perspectives: the core proposition, regulatory change and customer behaviour.

 


Paul Cullum MoneyLIVE
Paul Cullum

Head, Financial Services,
Frontier Economics

Antti Lemberg photo
Antti Lemberg

Head, Financial Services,
Frontier Economics

Workshop Option 2

Blockchain: an accelerator for operational efficiency and greater security

In this workshop, delegates will get a practical opportunity to understand how clear, secure open standards cut costs and allows banking investors to focus on building the new.

Hosted by Infosys Finacle


Abhijit Singh photo
Abhijit Singh

Deputy CIO,
ICICI Bank

Speaker Placeholder
Pramod Krishna Kamath

Head of Blockchain Technology,
Infosys Finacle

15:20

Refreshments

Session 4

Winning in the artificial intelligence arena

15:50

Realising the potential of machine learning

  • How is machine learning being leveraged together with predictive analytics?
  • What impact is machine learning having on pre-empting what customers want?
  • How do customers react to machine-led recommendations?
  • The skills situation: what skills are needed to continue developing the technology?

Rami Thabet photo
Rami Thabet

Vice President, Mobile & Digital Money Management,
Royal Bank of Canada

16:10

Winning with AI

  • Making AI work in the real world
  • Decoding AI layers: how deep are you willing to go?
  • AI: the good vs the evil
  • Enter the next frontier for commerce: a financial fraud-free world

 


Daniel Greiller MoneyLIVE photo
Daniel Greiller

Sales Director,
Feedzai

16:30

Questions


Session 5

FinTech focus

16:40
Fireside chat

One year on

  • What has the experience of the last twelve months been like?
  • What is the biggest change comparing twelve months ago to now?
  • Were there any big surprises along the way?
  • What progress has there been in terms of collaboration with incumbents?
  • What is the key to finding the right organisations to partner with?
  • How can a start-up put together a successful growth strategy?
  • How to combat the challenges of scalability

Philipp Buschmann Photo
Philipp Buschmann

Chief Executive Officer,
AAZZUR

Beer Zandt photo
Beer Zandt

Head of Business Development,
Spotcap

17:05

Chair’s closing remarks, close of day 2 followed by off-site drinks reception at the Heineken museum


Sarah Kocianski photo MoneyLIVE
Sarah Kocianski

Senior Research Analyst,
Business Insider

Close of day 2

Chair's opening remarks

9:30

Sarah Kocianski photo MoneyLIVE
Sarah Kocianski

Senior Research Analyst,
Business Insider

Session 6

An ever-developing banking landscape

9:35
Keynote opening address

A new approach to banking


Michael-Rouse-Klarna | MoneyLIVE
Michael Rouse

Chief Commercial Officer International,
Klarna

9:55

Succeeding and growing as a leading challenger bank

  • A different approach: distinguishing yourself in an increasingly crowded space
  • What can be done to bridge the gap between digital and non-digital?
  • Will there be collaboration between challengers and incumbents?
  • Staying power: ensuring longevity as a leading challenger bank

Ken Villum Klausen photo
Ken Villum Klausen

Chief Executive Officer,
Lunar Way

10:15
The retail banking market unlocked
  • Creating outstanding customer experiences in the era of open banking
  • Driving transparency through aggregation: offering better services to their customers
  • Delivering frictionless customer journeys: opportunities in automation and personalisation

 


Daniel Kjellen photo MoneyLIVE
Daniel Kjellén

Chief Executive Officer & Founder,
Tink

10:35
Panel discussion

What now and where next for Europe’s challengers?

  • How much of a threat is the challenger bank proposition to today’s banking outlook?
  • Inspiring change: what pressure have challenger banks imposed on the industry?
  • What different strategies are in motion across Europe?
  • What are the ingredients for scaling up successfully?
  • Capturing and engaging customers: which marketing strategies to employ?
  • Looking ahead: which markets are next on the list to enter?
  • Enhancing the offering: what new products and services are on the horizon?
  • How will challenger banks continue to cater for a growing, more diverse customer base?

 


Michael-Rouse-Klarna | MoneyLIVE
Michael Rouse

Chief Commercial Officer International,
Klarna

Ken Villum Klausen photo
Ken Villum Klausen

Chief Executive Officer,
Lunar Way

Paul Riseborough, Metro Bank
Paul Riseborough

Chief Commercial Officer,
Metro Bank

Daniel Kjellen photo MoneyLIVE
Daniel Kjellén

Chief Executive Officer & Founder,
Tink

11:05

Refreshments

Session 7

Connecting with customers today and tomorrow

11:35

21st Century banking for the 21st Century customer

  • Which technology is truly poised to revolutionise the customer experience?
  • How can the smartphone be utilised to build deeper connections with customers?
  • What lessons can be learnt from other industries?
  • Creating the right culture: putting the customer at the heart of decision-making

Menno van Leeuwen Speaker Photo
Menno van Leeuwen – Moneyou

Business and Customer Development Lead,
Moneyou

11:55

A revolution in data-driven marketing: intelligent orchestration

Since approach and vision are paramount in making data-driven customer journeys effective, in this presentation Tomas will guide delegates through alternative approaches to technology adoption and marketing effectiveness. Find out how the data revolution affects business processes and how intelligent predictions and orchestration of data can enable the industry to make the future of marketing a reality.


Tomas Salfischberger photo
Tomas Salfischberger

CEO & Co-Founder,
Relay42

12:15

Going above and beyond for customers

  • What do customers really want from their banks?
  • How is the role of advisory services changing?
  • Going a step further: creating more value for customers
  • How to engage customers with the new services on offer

Maxim Evdokimov photo MoneyLIVE
Maxim Evdokimov

Head of Mobile Strategy,
Tinkoff Bank

12:40

Questions


12:45

Lunch

Session 8

Revolutionising banking through technology

13:45

The future of the branch in the digital age

  • How is branch design being modernised to indulge the customer of the future?
  • What are the necessary steps to transition to self-service?
  • How can digital be used to support staff and what skills will they need in the future?
  • What role can geolocation technology play in transforming the branch experience?

Stefano Mytilineo photo
Stefanos Mytilineos

General Manager,
Piraeus Bank Group

14:05

Driving customer loyalty on blockchain: a loyalty programme for the digital age


Yulia Clarke Speaker Photo
Yulia Clarke

Marketing Director,
CASHOFF

14:25

The digital dream: seamlessly integrating new technology

  • How can the legacy issue be overcome as new technology becomes critical to success?
  • What role can automation play in streamlining processes?
  • How can a seamless flow from channel to channel be achieved?
  • Futureproofing systems: preparing for evolving technology and growing data

Tsvetanka Mintcheva Speaker photo
Tsvetanka Mintcheva

Head of Retail Banking,
UniCredit Bulbank

14:45

Questions


14:50

Winning the customer in a tech-driven world

Title to be confirmed


Filippa Jonsson photo
Filippa Jonson

Industry Manager, Finance,
Google

Chair's closing remarks

15:10
Chair’s closing remarks

Sarah Kocianski photo MoneyLIVE
Sarah Kocianski

Senior Research Analyst,
Business Insider

End of day 3 and close of conference

Sponsors

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Who Attends

Tickets

A Ticket Includes:

3 day conference pass to:
Retail Banking Europe
Cards & Payments

Plus lunch, refreshments & drinks reception

Group Discount

15% off

When you buy 3 or more tickets

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£1,245.00 + VAT

 

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Venue Details

Piet Heinkade 11, 1019 BR Amsterdam, Netherlands

Mövenpick Hotel, Amsterdam

Piet Heinkade 11, 1019 BR Amsterdam, Netherlands

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