Taking the lead in ASEAN finance: inspiring a banking revolution

13th & 14th February

JW Marriott, Jakarta

About the Conference

MoneyLIVE: Indonesia 2018 will bring together senior representatives including key decision makers from banks, start-ups, FinTechs and regulators to provide a strategic overview of the Indonesian banking landscape. 

This conference will look at the transformation of banking being driven by adoption of digital technology and platforms, the rise of start-ups and FinTechs, the growing market for modern banking services, and the desire for improved financial inclusion. The event is a platform for insight sharing, networking, and strategic planning and is a must-attend for those with an stake in Asia’s most exciting emerging market.

 

“Thanks for organizing the event. It was very insightful and great opportunity to network.”

 

Head of Business Management, Global Transaction Banking,  ANZ Bank

 

Why Attend?

  • Hear from key speakers on Financial Inclusion, P2P Lending and Banking Digital Transformation
  • Understand the changing market structure driven by new players and tech in Indonesia
  • Meet potential collaborators to engage in strategic partnerships
  • Enjoy diverse formats including, panels, P2P discussions, lightning pitches and expert workshops
  • Learn how to ready your organisation for the data revolution
  • Gain insight by seeing case-studies from other industries or foreign institutions

attendees

hours of networking

speakers

Speakers

Lauren Sulistiawati Photo

Lauren Sulistiawati

President Director, Bank Commonwealth Indonesia

Surjawaty Tatang - Photo

Surjawaty Tatang

President Director, Bank Ganesha

Joseph Georgino Godong Photo

Joseph Georgino Godong

Chief Technology Officer, Bank Mandiri

Hendrikus Passagi - MoneyLIVE

Hendrikus Passagi

Director, OJK

Yuwono Waluyo Photo

Yuwono Waluyo

Operations Director, Bank Mega Syariah

Faisal Jazuli Photo

Faisal Jazuli

General Manager, Information Technology, Bank Negara Indonesia

Supriyanto Photo

Supriyanto

‎IT Infrastructure & Operation Head, Bank BTPN

Willy Budiman - MoneyLIVE

Willy Budiman

Head of Direct Channel & e-Banking, HSBC Indonesia

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Conference Schedule

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Day 1 Tuesday, 13 February 2018

Day 2 Wednesday, 14 February 2018

09:10

Welcome address by Marketforce

Chair's opening remarks

09:15

Andrew Taggart Photo
Andrew Taggart

Partner, Financial Services Leader, PwC South East Asia Consulting

Session 1

Creating a blueprint for effective banking in Indonesia

09:20
Keynote address

The future of banking: striking a balance between tradition and transformation


Lauren Sulistiawati Photo
Lauren Sulistiawati

President Director, Bank Commonwealth Indonesia

09:40
Keynote address

Moving to a 21st century banking model


Surjawaty Tatang - Photo
Surjawaty Tatang

President Director, Bank Ganesha

10:00

Advisory Session


10:20
Leaders’ forum

Defining financial strategy in the digital age

  • How has the strategy of banks in Indonesia changed in the last five years?
  • What impact has the move towards digital had on engagement in financial services?
  • Will the landscape of the marketplace be reshaped by the rise of digital players?
  • How should these entrants approach their relationship with the OJK?
  • How can the OJK better communicate it’s directives to ensure safe compliance?
  • What risks are there to profitable and sustainable growth in the future?
  • How can banks use technology to improve the efficiency of their operations?
  • Which technological innovations have the greatest potential to transform the industry?

Lauren Sulistiawati Photo
Lauren Sulistiawati

President Director, Bank Commonwealth Indonesia

Surjawaty Tatang - Photo
Surjawaty Tatang

President Director, Bank Ganesha

Yuwono Waluyo Photo
Yuwono Waluyo

Operations Director, Bank Mega Syariah

Willy Budiman - MoneyLIVE
Willy Budiman

Head of Direct Channel & e-Banking, HSBC Indonesia

11:00

Refreshments

Session 2

Embracing change – innovating to better serve customers

11:30

Meeting changing customer expectations: how can banking be upgraded

  • Going digital: welcoming the expansion of e-banking
  • Providing unparalleled customer service to beat the competition
  • Enticing an emerging generation with a flexible range of channels and services
  • Looking beyond the branch: going online to deliver services to over 17,000 islands

11:50

Questions


11:55
Case Study: DOKU

Indonesia’s biggest payments player: driving the move to a cashless society

Since 2007, DOKU has led the way in payments innovation. Working for individuals and businesses, the platform provides an array of services including online shopping, cash withdrawal and bank transfers to bank accounts and between users. This case study will explain how the company is just getting started changing the payments scene.


Sandi Fajariadi Photo
Sandi Fajariadi

Vice President, Merchant Enterprise and Support, DOKU

12:15

Questions


12:20

Advisory Session


12:40
Case study: Investree

Financing the future: providing a platform for growth

Launched in 2015, Investree has grown to become Indonesia’s premier peer-to-peer loan marketplace and has facilitated the lending of over $20 million to 700 SMEs. In this presentation, Co-founder & Chief Executive Officer Adrian Gunadi will reveal how the company has grown so far and its plans to address Indonesia’s $70 billion credit gap.


Adrian Gunadi Photo
Adrian Gunadi

Co-Founder & Chief Executive Officer (CEO), Investree

13:00

Questions


13:05

Lunch

Session 3

Workshops: Ensuring security across financial services

Workshop 1
Workshop 2
Workshop 3

In this session delegates will have the opportunity to attend one of the three workshops. 

This workshop will provide delegates with the chance to learn about the safe handling of data, the development of safeguards against the threat of cybercrime, and what to do in the case of a real world cyber-attack.


14:25
Workshop 1

Protecting sensitive data from theft or loss

In partnership with PwC


Speaker Placeholder
Marin Ivezic

Partner - Cybersecurity & Resilience
PwC

In this session delegates will have the opportunity to attend one of the three workshops. 

Workshop 2 will focus on how financial institutions can protect themselves and their customers from criminal activity in the online world.


14:25
Workshop 2

Designing systems which are resilient to fraud


In this session delegates will have the opportunity to attend one of the three workshops. 

Workshop 3 will explore the importance of customer identity. In a market where many may have little access to formal documentation it is key to be able to confirm customers’ personal information to allow them to onboard and reliably access products.


14:25
Workshop 3

Verifying identity accurately and quickly


15:30

Refreshments

Session 4

Exploring the FinTech explosion

16:00

Maximising FinTechs’ potential to accelerate financial inclusion

  • Seizing the opportunity to reach untapped customers and give them access to finance
  • How can financial inclusion be promoted through peer-to-peer lending platforms?
  • Overcoming the challenges to implementing life-changing innovations
  • Working with platforms and local players to serve the whole of Indonesia

Hendrikus Passagi - MoneyLIVE
Hendrikus Passagi

Director, OJK

16:20

Questions


16:25

Keynote address

The overseas perspective: how does Indonesian FinTech compare to its neighbours?


Soul Htite Photo
Soul Htite

Founder and Executive Chairman , Dianrong

16:45

Questions


16:50

Advisory Session


In this session, up-and-coming FinTechs will each have five minutes to present “lightning pitches”. They will demonstrate and discuss how they hope to transform the industry as we know it, and propel it into the future and will receive feedback from our panel of venture capitalists.


17:10

Lightning pitch: Financial Wisdom


Adjie Tirtakusumah photo
Adjie Tirtakusumah

Co-founder and Chief Executive Officer, Financial Wisdom

17:15

Lightning pitch: Pinjam


Teguh Ariwibowo Photo
Teguh Ariwibowo

Founder and Chief Executive Officer , Pinjam

17:20

Lightning pitch: Paytren


Yusuf Mansur Photo
Yusuf Mansur

Owner & Founder, PayTren

17:25
Fintech feedback and fireside chat

Encouraging FinTech investment: what are the key steps to attract venture capital?

  • What do venture capital players look for when choosing a FinTech for investment?
  • What is the scale of return that firms can expect to see from this investment?
  • Are current levels of growth and investment sustainable and will they continue?
  • What other players will look to begin investing in FinTech companies?

Willian Eka - MoneyLIVE
William Eka

Associate Director, Skystar Capital

Adrian Li - MoneyLIVE
Adrian Li

Founding & Managing Partner, Convergence Ventures

17:50

Chair’s closing remarks and end of Day 1


17:55

Marketforce hosted Drinks Reception

9:00

Chair’s opening remarks

Keynote presentation

09:05

Better understanding customers and markets: the potential of advanced analytics


09:25

Questions


Session 5

Providing personal experiences – maximising the value of data

09:30
Out-of-industry case study:

Using data to personalise the customer journey


09:50

Advisory Session


10:10
Panel discussion

The data revolution: deriving insight to improve engagement

  • What are the major potential benefits of utilising big data in financial services?
  • What steps must be taken across the industry to make analytics a more valuable tool?
  • How can an culture of regulatory compliance be fostered in Indonesia?
  • How ready are the public to make informed decisions about their personal information?
  • How can massive data volumes be successfully managed?
  • How can companies share data in a responsible way to provide seamless services?
  • What role does data have to play beyond use in financial services?
  • Can enhanced data be used to further integrate banks into their customers’ lives?

Florian Holm - MoneyLIVE
Florian Holm

Co-Chief Executive Officer, Lazada

Reynold Wijaya - MoneyLIVE
Reynold Wijaya

Co-founder, Modalku

10:40

Refreshments

Session 6

The age of the customer

11:10

Digital transformation requires customer obsession

• Digital experiences: the new normal for Asian customers?
• How to win and retain younger customers: the experience imperative
• Establishing an operating model for customer obsession
• Transforming organisations to exceed expectations and deliver results


Frederic Giron Photo
Frederic Giron

Vice President, Research Director, Forrester

Session 7

New players – collaborative partners or disruptive competition?

11:30
Peer-to-peer discussion and panel

Overcoming the barriers to successful partnerships: a harmonious banking landscape

To encourage the exchange of best practice, delegates will now have the chance to explore how banks and start-ups can effectively work together. After twenty minutes, a nominated spokesperson from each table will feed back to a panel of experts for further discussion. Questions may include:

  • Do the opportunities for cooperation outweigh the risks of disruption for banks?
  • What problems do FinTechs and banks face when trying to establish partnerships?
  • Incubating a FinTech: what works, what doesn’t?
  • How can banks work closely with FinTechs without disturbing their innovative culture?

Johnny Widodo - MoneyLIVE
Johnny Widodo

Director, OVO

12:10

Advisory Session


12:30

Presentation to be confirmed

 


12:50

Questions


13:00

Lunch

Session 8

Enhancing the customer journey – a digital upgrade

14:15

Moving on from legacy systems – innovating in the back office


Faisal Jazuli Photo
Faisal Jazuli

General Manager, Information Technology, Bank Negara Indonesia

14:35

Advisory session


14:55

Questions


15:00
Keynote closing address

Omnichannel banking: making the dream a reality


Dr. Moekti P. Soejachmoen - MoneyLIVE
Dr. Moekti P. Soejachmoen

Head of Mandiri Institute, Mandiri Institute

15:20

Questions


15:25

Chair’s closing remarks


15:30

End of conference

Sponsors

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CO-LOCATED INSURANCE CONFERENCE

Insurance Innovators: Indonesia is Marketforce’s second annual conference in Jakarta, and is the premium insurance event in Indonesia. The conference plays host to high level representatives from incumbent players, start-ups & InsurTechs, and central institutions from the local and regional level.

Past Marketforce Asia Banking Attendees

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2 day conference pass, lunch & refreshments and a drinks reception

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Venue Details

JW Marriott, Jakarta

JW Marriott, Jakarta

Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Kawasan Mega Kuningan Jakarta 12950

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