Innovate, Disrupt, Transform

12th – 14th March 2018 

Mövenpick Hotel, Amsterdam

About the Conference

“An influential conference with forward-thinking and insightful content”

Global Head of ING Payments Centre, ING

MoneyLIVE: Cards & Payments 2018 will bring together leaders from across the payments industry to explore the latest innovations and strategies for future success.

PSD2, biometrics and mobile payments will be among the business-critical topics featured in this content-driven agenda, providing delegates with the necessary tools to capitalise on the opportunities in this rapidly-changing payments world.

Why Attend?

  • Discuss how to ensure future success following the implementation of PSD2 with ING and Mastercard.
  • Hear from the most exciting market entrants including Alipay and Zalando
  • Explore the latest innovations in the sector from mobile payments to authentication and IoT
  • Go behind the scenes of the latest developments in machine learning and behavioural biometrics to combat fraud
  • Network with senior decision-makers from Europe’s biggest and most innovative players from all corners of the industry

 

 

“Great opportunity to share experiences with such a talented audience. Fabulous networking” 

 Senior Manager Fraud Governance, BBVA

Speakers

Eric Tak photo

Eric Tak

Global Head of ING Payments Centre

ING

Nick Kerigan, Managing Director, Future Payments, Barclaycard

Nick Kerigan

Managing Director, Future Payments

Barclaycard

Tao Tao photo

Tao Tao

Director of Business Development, EMEA

Alipay

Jason Lane Photo

Jason Lane

Executive Vice President - Market Development Europe

Mastercard

Serkan Ulgen photo

Serkan Ulgen

Executive Vice President Head of Retail and Card Payment Systems

Yapi Kredi Bank

Claus-Bunkenborg-Danske Bank

Claus Bunkenborg

Senior Vice President

Danske Bank

Jeff Hu Photo

Jeff Hu

Head of Product Development, EMEA

Alipay

Daniel Van Delft MoneyLIVE

Daniel Van Delft

Country Manager – Netherlands

Visa Europe

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Agenda

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FinTech Evening Monday, 12 March 2018

Day 2 Tuesday, 13 March 2018

Day 3 Wednesday, 14 March 2018

Introducing the FinTechs

18:00

Introductions from Chair


18:05

FinTech Lightning Pitches

Flux: receipts and loyalty that live in your banking app
Matty Cusden-Ross, Founder & Chief Executive Officer, Flux

Hatch Money: a smart bank dedicated to the self-employed
Adam Williams, Co-Founder & Chief Executive Officer, Hatch Money

Budgently: helping millennials make better financial decisions
Danny Mulders, Founder & CEO, Budgently

Combine: Google Now for personal mobile banking
Irakli Agladaze, Co-Founder & CEO, Combine

KlippaCast: making receipt purchasing data as accessible as online banking
Pieter-Paul van der Meer, Co-Founder, KlippaCast


18:50

Peer-to-Peer Discussion

Drinks and canapés served throughout


9:00

Welcome address by Marketforce

9:05

Chair’s opening remarks

Session 1

Redefined by regulation – the future payments world

9:10

Riding the waves of change: thriving post-PSD2

  • How are banks transforming in the wake of PSD2?
  • What opportunities are there in the AISP/PISP space?
  • What are the prospects for collaboration with exciting new entrants?
  • How is PSD2 affecting the balance between innovation and security strategies?

Eric Tak photo
Eric Tak

Global Head of ING Payments Centre
ING

9:30

An innovation revolution: transforming payments for the new era

  • What opportunities for innovation does PSD2 provide?
  • Exploring new horizons: understanding the potential of alternative payment methods
  • To what extent will PSD2 spur a shift in focus to alternative revenue streams?
  • From new technology to new services: where next for PSD2 inspired innovation?

Jason Lane Photo
Jason Lane

Executive Vice President - Market Development Europe
Mastercard

9:50

Advisory session


10:10
Spotlight on fraud

Securing payments in an increasingly open ecosystem

With PSD2 fuelling innovation in payments, what impact is the regulation having on the landscape for fraud?

  • What new trends in fraud are emerging as a result of PSD2?
  • How can fraud detection systems keep up with the pace of change in the industry?
  • What role can the two-factor authentication requirements play in combatting fraud?

10:30
Panel discussion

Looking ahead: ensuring future success in a more competitive landscape

  • What different approaches and strategies are coming into play across Europe?
  • Balancing the opportunity and risk of being a first-mover in the AISP/PISP space
  • How to transform from defensive to proactive in a more crowded industry
  • Are new entrants a threat or an opportunity for greater collaboration?
  • How will the customer experience transform under PSD2?
  • What new products and services will prosper in the future?

Eric Tak photo
Eric Tak

Global Head of ING Payments Centre
ING

Jason Lane Photo
Jason Lane

Executive Vice President - Market Development Europe
Mastercard

Sasa Skrgic, Head of Group Card Management, Erste Bank
Sasa Skrgic

Group Retail Strategy - Cards & Payments Projects
Erste Bank

11:10

Refreshments

Session 2

The authentication vision of tomorrow

11:40

What now and where next for biometrics?

  • What are the success stories in biometrics so far and what upgrades are needed?
  • How is the user experience being improved?
  • What encouragement is needed for customers to place trust in biometrics?
  • From fingerprints to finger vein patterns and more: which biometric is most secure?

Serkan Ulgen photo
Serkan Ulgen

Executive Vice President Head of Retail and Card Payment Systems
Yapi Kredi Bank

12:00
Spotlight on fraud

The potential of behavioural biometrics

What role can behavioural biometrics play in building more comprehensive profiles and how can these in-depth profiles be used to build a more robust fraud detection and prevention strategy?

  • Biometrics is not enough: what pitfalls can behavioural biometrics address?
  • What are the success stories in the use of behavioural biometrics to combat fraud?
  • How can profiling be improved through greater collaboration in the industry and beyond?

12:20

Title to be confirmed

Senior Representative, Signicat


12:40
Panel discussion

The ultimate goal: achieving authentication nirvana

  • How can organisations ensure their authentication strategy complies with PSD2?
  • To what extent is two-factor authentication the strongest strategy?
  • How can biometrics be used effectively alongside other methods of verification?
  • When and where is it best to deploy biometrics along the customer’s payments journey?
  • Choosing the right channel and authentication method combination
  • What does a future with multi-layered authentication look like?
  • What role could blockchain technology play in authentication?
  • Who does the verified identity belong to: bank, card scheme or customer?
  • Moving across the payments chain: is a customer’s identity transferrable?

 

Senior Representative, Signicat


Serkan Ulgen photo
Serkan Ulgen

Executive Vice President Head of Retail and Card Payment Systems
Yapi Kredi Bank

13:00

Lunch hosted by Signicat

Session 3

Workshops

14:15

In this session delegates will have the opportunity to attend one of the four workshops. Each workshop will run between 14.15 and 15.15.


Workshop option 1

The Economics of Open Banking

This workshop will allow delegates to debate the changing economics of retail banking from three perspectives: the core proposition, regulatory change and customer behaviour.

Hosted by Frontier Economics


Workshop option 2

Blockchain

This workshop will provide delegates with a dedicated forum on the potential and applications of blockchain technology

Hosted by Infosys Finacle


Workshop option 3

Security

This workshop tackles the current trends and challenges in the world of cybersecurity.


Workshop option 4

GDPR

This workshop will demonstrate what GDPR means and how to prepare for this regulatory change.


15:20

Refreshments

Session 4

New entrants – understanding the threats and opportunities

15:50

A recipe for success: is now the ideal time to enter payments?

  • What is being offered by new entrants to attract customers?
  • The right conditions for market entry: finding the ideal combination of factors
  • To what extent is collaboration with incumbents on the cards?
  • Is entering payments a gateway to a broader goal?

Benjamin Pannier photo
Benjamin Pannier

Chief Technology Officer
Zalando Payments

16:10
Panel discussion

What can new entrants bring to the table?

  • A constant push to innovate: what effect is competition between new entrants having?
  • Carving a niche: differentiation in an increasingly competitive sector
  • Going above and beyond: leveraging payments as part of a broader proposition
  • What is the scope for more value-added services?
  • How will new entrants shape the AISP/PISP space?
  • Will new entrants remain autonomous or are they poised for consolidation?
  • What can be learnt from the impact GAFA are having on the industry?

Benjamin Pannier photo
Benjamin Pannier

Chief Technology Officer
Zalando Payments

Dora Ziambra photo
Dora Ziambra

Head of Business Development
Azimo

Session 5

A focus on machine learning

16:45

Advisory session


17:05
Keynote spotlight

Machine learning: the next level of fraud prevention


Natasha Vernier photo
Natasha Vernier

Head of Financial Crime
Monzo

17:25

Questions


17:35

Chair’s closing remarks

Close of Day 2 followed by drinks reception

9:30

Chair’s opening remarks

Session 6

Unshackling the payments experience

9:35

A 360° mobile payments journey

  • How can payments be embedded in a comprehensive mobile experience?
  • Seamless mobile payments: what technology is enabling success?
  • Securing the right partners: what are the strategies behind expansion?

Tao Tao photo
Tao Tao

Director of Business Development, EMEA
Alipay

9:55

Conversational commerce: engaging with customers on their terms

  • How popular are payments via social platforms among customers?
  • Which organisations are leading the way?
  • Appealing to all: finding the right social channels for each customer
  • How can data captured from social media be transformed into value-added services?

10:15

Advisory session


10:35
Panel discussion

Maintaining mobile payments innovation: a roadmap to success

  • What are customers demanding from mobile wallets?
  • How can greater collaboration improve the mobile payments experience?
  • Customer adoption: how is it changing and what encouragement is needed?
  • What impact is the take-up of mobile payments having other payment methods?
  • How is mobile payments impacting the relationship between bank and customer?
  • Transcending borders: how to make mobile payments a success across demographics and geographies

Jeff Hu Photo
Jeff Hu

Head of Product Development, EMEA
Alipay

Claus-Bunkenborg-Danske Bank
Claus Bunkenborg

Senior Vice President
Danske Bank

Daniel Van Delft MoneyLIVE
Daniel Van Delft

Country Manager – Netherlands
Visa Europe

11:10

Refreshments

Session 7

Deep dive on instant payments

11:40
Keynote address

An update on SEPA


Javier Santamaría Santander
Javier Santamaria

Chairman
European Payments Council

12:00
Spotlight on fraud

The impact of instant payments on fraud

With payments entering the real-time world, will we see a rise in fraud or will organisations be able to keep pace?

  • What types of fraud are becoming more prevalent under instant payments?
  • What progress can be made to immediately detect fraud?
  • How quickly can fraud engines be upgraded to combat fraud in real time?
  • From detection to prevention: what progress still needs to be made?

Helena Wall Photo
Helena Wall

Head of Fraud Intelligence & Analysis, Fraud Management
Nordea

12:20

Advisory session


12:40

Questions


12:50

Lunch

Session 8

The transformation to a seamless payments future

14:05

The promise of IoT and payments: a match made in heaven

  • What are the best use cases to date?
  • What impact will IoT have on the quantity of micropayments?
  • New opportunities for new entrants: does IoT open payments to other industries?
  • How can IoT transform the customer experience?

14:25

Advisory session


14:45
Spotlight on fraud

Big Data tools and analytics: combatting fraud in a connected world

IoT is driving an increase in available data. How can this be converted into actionable insights to cut down on fraud?

  • How can data driven by the rise in micropayments from IoT aid fraud detection?
  • What role can network analytics play to counter fraud in a more connected ecosystem?
  • How might cooperation with manufacturers enhance anti-fraud strategies?

15:05

Questions


15:10
Closing keynote address

No queue, no checkout: the future retail payments experience


Nick Kerigan, Managing Director, Future Payments, Barclaycard
Nick Kerigan

Managing Director, Future Payments
Barclaycard

15:30

Chair’s closing remarks

End of Day 3

Sponsors

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Who Attends

Tickets

A Ticket Includes:

3 day conference pass to:
Cards & Payments
Retail Banking Europe

Plus lunch, refreshments & drinks reception

Group Discount

15% off

When you buy 3 or more tickets

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£1,245.00 + VAT

 

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Venue Details

Piet Heinkade 11, 1019 BR Amsterdam, Netherlands

Mövenpick Hotel, Amsterdam

Piet Heinkade 11, 1019 BR Amsterdam, Netherlands

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