The UK’s Leading Energy & Water Summit

20th & 21st March 2018
etc.venues St Paul’s, London

About the Conference

Now in its 23rd year, and featuring 75+ speakers on three different stages, the UK’s leading energy and water summit is back, and this time it is bigger than ever.

 

By striking a balance between cross-industry discussion and in-depth exploration into customer interactions, energy, and water this year’s programme will provide the best environment for strategic consultation of all critical issues facing today’s decision-makers.

Join us for the only utilities conference you need to attend in 2018!

Why Attend?

  • Join C-level executives in our Leaders’ Forums and discover insights into customer demands and the future of the industry.
  • Gain key insights from our out of industry experts.
  • Build valuable long-lasting relationships with your peers during 5+ hours of dedicated networking.
  • Tailor your experience with 9 streams focusing on customer excellence, resilience, asset management, regulation, and more.
  • Benefit from intimate, high-level discussions at one of our 5 round table focus sessions.
  • Hear real life examples of implementing success in areas ranging from behavioural psychology to catchment management.
  • Enjoy our exclusive drinks reception where you can network with 250+ key industry professionals over a glass of fizz and canapes.

Attendees

Speakers

Water Companies

Energy Companies

C-Level Speakers

Hours of Content

Speakers

Michael Lewis, CEO, E.ON

Michael Lewis

Chief Executive Officer

E.ON UK

Alistair-Phillips-Davies

Alistair Phillips-Davies

Chief Executive Officer

SSE

Steve Robertson photo

Steve Robertson

Chief Executive Officer

Thames Water

Wilfrid Petrie, Engie

Wilfrid Petrie

Chief Executive Officer, UK and Ireland

Engie

Chris Houghton, CEO, OVO ENERGY

Chris Houghton

Managing Director and Chief Financial Officer

OVO Energy

Heidi Mottram Northumbrian Water - Future of Utilities

Heidi Mottram

Chief Executive Officer

Northumbrian Water

Steve Fraser, United Utilities

Steve Fraser

Chief Operating Officer

United Utilities

John Morea, sgn

John Morea

Chief Executive Officer

SGN

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Conference Agenda

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Day 1 Tuesday, 20 March 2018

Day 2 Wednesday, 21 March 2018

09:00

Welcome address by David Saunders, Managing Director, Marketforce

Chair's opening remarks

09:05

Senior Representative, EY


Session 1

Leaders’ forum – reorienting utilities around customer demands

09.10

Providing what customers really want: preparing for PR19 and beyond


Steve Robertson photo
Steve Robertson

Chief Executive Officer
Thames Water

09.25

Title to be confirmed


Heidi Mottram Northumbrian Water - Future of Utilities
Heidi Mottram

Chief Executive Officer
Northumbrian Water

09:40

Standing out from the crowd: delivering smarter, simpler energy


Chris Houghton, CEO, OVO ENERGY
Chris Houghton

Managing Director and Chief Financial Officer
OVO Energy

09:55

Supplying more than just energy: building deeper customer relationships


Michael Lewis, CEO, E.ON
Michael Lewis

Chief Executive Officer
E.ON UK

10:10

Title to be confirmed


Senior Representative


AMT-SYBEX

10:30
Panel discussion and digital Q&A

From the coal-face to the doorstep: creating a customer-centric industry

In this session panelists will discuss key issues facing the utilities whilst delegates will have the opportunity to suggest and vote on questions for the panel.

  • How can the industry build on recent progress in improving customer performance?
  • Developing a customer-driven culture: inspiring and engaging employees
  • What steps are utilities taking to maximise the potential of the smart metering roll-out?
  • Do utilities have the skills to meet rising customer expectations?
  • Going beyond the comfort-zone: where are the greatest potential growth areas outside of typical offerings?
  • Do recent pushes for increased government intervention represent a failure by utilities to engage customers sufficiently?
  • Which technologies hold the greatest potential to drive improvements in efficiency in retail businesses?
  • Do utilities have the requisite knowledge and understanding of their customers to provide more personalised services?

Michael Lewis, CEO, E.ON
Michael Lewis

Chief Executive Officer
E.ON UK

Steve Robertson photo
Steve Robertson

Chief Executive Officer
Thames Water

Chris Houghton, CEO, OVO ENERGY
Chris Houghton

Managing Director and Chief Financial Officer
OVO Energy

Heidi Mottram Northumbrian Water - Future of Utilities
Heidi Mottram

Chief Executive Officer
Northumbrian Water

11:15

Refreshments

Session 2

Customer Stage | Energy Stage | Water Stage

Customer Stage | Striving for customer excellence
Energy Stage | A spotlight on generation: investing in uncertain times
Water Stage | Preparing for the next era in water: gearing up for AMP7
11.35

Chair’s opening remarks


Senior Representative


EY

11:40

Transforming the role of utilities: new services in a smarter era

  • Changing customer expectations: a reduction in the emphasis on core service provision?
  • New data as a foundation for new roles in the industry: how can tech broaden relevance?
  • What steps can companies take to adapt their communication to individual customer desires?

Colin Skellet photo
Colin Skellett

Chief Executive Officer
Wessex Water

12:00
Case study

To be revealed

 


12:15

Title to be confirmed


Senior Representative


Gentrack

12:35
Panel discussion

Leveraging technology to deliver for customers

  • What does good customer service look like?
  • Dealing with low-frequency interaction rates: getting exchanges perfect first time
  • Balancing rising expectations with falling willingness to pay: could AI help to deliver efficiencies?
  • Instant and continuous data: upgrading customer exchanges in real-time with IoT
  • The importance of being selective: how to avoid using tech for the sake of it

Tracy Houlihan, TOTO
Tracy Houlihan

Chief Executive Officer
TOTO Energy

David Bird, Co-operative Energy
David Bird

Chief Executive Officer
Co-operative Energy

Colin Skellet photo
Colin Skellett

Chief Executive Officer
Wessex Water

Senior Representative


Gentrack

11:35

Chair’s opening remarks


11:40

Securing green, affordable, reliable energy through Brexit and beyond

  • What legislative changes need to be made as a result of Brexit?
  • Keeping the investment flowing: mitigating uncertainty due to Brexit
  • What longer-term priorities need to be taken on board in energy and climate change?
  • Do recent pushes for a price cap and review of energy costs signal a wider move towards interventionism?

pollitt-michael-cambridge-university
Michael Pollitt

Assistant Director, Energy Policy Research Group
University of Cambridge

12:00

The evolving role of interconnectors in UK energy

  • What is behind recent growth in interconnector investment?
  • To what extent does the competitiveness of interconnectors rely on reduced policy costs for foreign generation?
  • How can the potential of interconnectors to improve security and affordability of supply be maximised?

Steven Moore

Chief Executive Officer
ElecLink Limited

12:15

Advisory Session


12:35
Panel discussion

Decentralisation: the future of UK energy?

  • Will the future of UK generation be marked by increasing decentralisation?
  • Embedded benefits review: a level playing field for all generators?
  • How are storage and demand-side response affecting the generation market?
  • Do recent tariff moves coupled with the energy price review signal a shift in attitude against “green taxes”?
  • Does the closure of the Rough facility represent a threat to security of supply?
  • How is Brexit impacting the wholesale energy market?
  • Does the current market structure provide the investment signals necessary for future energy security?

Tim Emrich CEO
Tim Emrich

Chief Executive Officer
UK Power Reserve

Felix Lerch, Uniper
Felix Lerch

Country Chairman, UK
Uniper

Steven Moore

Chief Executive Officer
ElecLink Limited

Tim Rotheray

Director
The Association for Decentralised Energy

11:35

Chair’s opening remarks


David Thomas, Mott MacDonald
David Thomas

Water Sector Leader
Mott MacDonald

11:40

Preparation and priorities in the run up to PR19: a business plan that starts and finishes with the customer

  • Designing a package of outcome and performance commitments to deliver higher service levels
  • Building the trust and confidence of society: balancing delivering added value with providing core services
  • What impact will broadening the scope of the resilience timeline have on financeability?

Mel-Karam-Bristol-water
Mel Karam

Chief Executive Officer
Bristol Water

12:00
Case Study

Aligning internal evaluations with regulatory requirements: total impact value assessment

Yorkshire Water have been undertaking a new way of incorporating the anticipated demands of PR19 into their business strategy, developing a black box IT system to process and crunch its data in order to optimise all its outcomes simultaneously. In this presentation Richard Flint will explore this fresh way of dealing with risk management, and weighting the costs and benefits of each decision.


Liz-Barber-Yorkshire-Water-Photo
Liz Barber

Chief Financial Officer
Yorkshire Water

12:15

Advisory Session


12:35
Panel discussion

Understanding PR19: stretching the boundaries of efficiency and delivery to meet and exceed its objectives

  • Separate price controls for sludge and water resources: changed incentives for PR19?
  • How can companies be innovative in designing business plans that push the frontier?
  • Delivering more for less: meeting targets in the face of lower allowed costs of capital
  • How will the developed incentive structure change industry practices?
  • What effect will introducing the duty for resilience have on core service provision?
  • Is fast track worth it? Managing the incentives presented by the price review structure in the light of RIIO-ED1

Mel-Karam-Bristol-water
Mel Karam

Chief Executive Officer
Bristol Water

Liz-Barber-Yorkshire-Water-Photo
Liz Barber

Chief Financial Officer
Yorkshire Water

Tony Ballance, Severn Trent Water
Tony Ballance

Director, Strategy Regulation
Severn Trent Water

David Thomas, Mott MacDonald
David Thomas

Water Sector Leader
Mott MacDonald

13:05

Lunch hosted by EY

Session 3

Customer Stage | Energy & Water Stage | Focus Session

Customer Stage | Borrowing models from other industries: lessons and challenges for utilities
Energy & Water Stage | Transforming network performance: embracing intelligent infrastructure
Focus Session | Energy Storage
14:20

Chair’s opening remarks


Senior Representative


EY

14:23

The rise of the autonomous customer: adapting to changing attitudes to contacting organisations

In this presentation Nicola Millard will discuss how BT have been responding to the increasingly multifaceted and emotive demands of customers. This is growing in importance as customers are shifting to a more selective, connected, and social pattern of communication; and as they begin to do far more themselves.


Nicola Millard, BT
Nicola Millard

Customer Insights and Futurology
BT

14:40
To be confirmed

14:55

Title to be confirmed


Senior Representative


GoCardless

15:15

Using connected technology to deliver active customer service

Neos have been paving the road towards excellent customer interactions by reconciling the use of digital applications with physical customer care. In this presentation Krystian Zajac will explore how Neos have been utilising the connected home to add value to the high quality service they deliver.


Krystian Zajac
Krystian Zajac

Founder & Chief Technology Officer
Neos Ventures

15:30
Panel discussion

Looking beyond utilities: meeting and exceeding customer expectations

  • Comparing utilities to other services: what does a customer perspective look like?
  • What barriers to customer interactions still need to be overcome?
  • Expanding consumer trust and confidence: tales of success
  • Adapting strategies from outside: is the utilities sector fundamentally different?
  • Employees as drivers for good customer service: the importance of communicating and engaging with personnel
  • Anticipating the increasing entrance of millennials: bearing in mind the customers of the future.

Greg Jackson, Octopus Energy
Greg Jackson

Chief Executive Officer & Founder
Octopus Energy

Siobhan Kennedy-Hall, water2business
Siobhan Kennedy-Hall

Business Development Manager
water2business

14:20

Chair’s opening remarks


14:25

Embedding asset management best practice in business strategy

  • Embedding asset management best practice in business strategy• How can asset managers best convert enterprise-level strategy to facts on the ground?
  • Performing when it counts: what steps can networks take to improve incident response?
  • What steps can utilities take to engage all employees with drives towards improved asset efficiency?

Mark Drye

Director of Asset Management
Northern Powergrid

14:40
Case study

Harnessing big data to deliver a step-change in asset performance

Northumbrian Water have been investing in AI and IoT to transform the management of their networks. In this presentation Nigel Watson will explore how they have been able to use big data to deliver predictive asset management.


Nigel Watson, Northumbrian Water
Nigel Watson

Chief Information Officer and Group Director of Information Services
Northumbrian Water

14:55

Advisory Session


15:15
Panel discussion

Pushing the frontiers of asset management

  • How are new technology developments helping to drive improvements in asset management?
  • Leveraging a sensor explosion: making the most of increased asset data
  • Do utilities have the analytics capabilities to turn asset data into actionable insights?
  • How can utilities optimise their supply chain relationships to drive efficiency and improved asset performance?
  • What impact will PR19 have on asset management practices in water?

Jonathan Booth

Head of Asset Management
Electricity North West

Nigel Watson, Northumbrian Water
Nigel Watson

Chief Information Officer and Group Director of Information Services
Northumbrian Water

Mark Drye

Director of Asset Management
Northern Powergrid

Pauline Walsh National Grid Future of Utilities
Pauline Walsh

Director, Gas Transmission
National Grid

This special breakout session will explore the impact of energy storage on the wider utilities industries. Places are limited at this high-level discussion so make sure you sign up in advance.


14:20

Chair’s opening remarks


14:25

Transforming energy: harnessing the potential of storage innovation

In July 2017 the government announced a £246m investment in battery storage, to be delivered through the Faraday challenge. In this presentation Dr Wise will explore how the potential of this investment to stimulate progress energy storage will be maximised.


Anna Wise, Innovate UK
Anna Wise

Innovation Lead for Batteries, Faraday Challenge Advisory Board
Innovate UK

14:45

Advisory Session


15:05
Roundtable discussion

The impact of an energy storage revolution on incumbent utilities


Anna Wise, Innovate UK
Anna Wise

Innovation Lead for Batteries, Faraday Challenge Advisory Board
Innovate UK

Gregory Poilasne

Founder & Chief Executive Officer
Nuvve

Scott Mathieson, SP Energy Networks
Scott Mathieson

Network Planning and Regulation Director
SP Energy Networks

15:50

Refreshments

Session 4

Customer & Energy Stage | Water Stage | Focus Session

Customer & Energy Stage | An energy market that delivers for customers
Water Stage | Working together to secure our supplies
Focus Session | Electric Vehicles
16:20

Chair’s opening remarks


16:25
Panel discussion and mobile voting

The future of retail tariff regulation

  • Price caps: a necessary measure to restore public trust?
  • What impact has the pre-pay price cap had on competition dynamics?
  • How would the proposed Warm Home Discount price cap affect the market?
  • To what extent are smart meters likely to improve competition dynamics in energy supply?
  • Will domestic customers ever accept reduced security of supply in exchange for lower tariffs?

Sara Vaughan, e.on uk
Sara Vaughan

Director of Strategy and Regulation
E.ON UK

Pete Moorey

Head of Campaigns
Which?

Victoria MacGregor, Citizens Advice
Victoria MacGregor

Director of Energy
Citizens Advice

Richard Neudagg

Head of Regulation
uSwitch

17:00

The utility in a smarter world

Advisory session


17:20
Panel discussion

Smarter energy, smarter services: the potential of the connected customer

  • Connected home devices: the prelude to a wider revolution in home services?
  • Have energy suppliers lost the opportunity to attain a leading role in the connected home?
  • How much of a threat does intermediation by tech firms pose to customer-facing utilities?
  • Which other services are retail utilities best positioned to offer?
  • How can networks make the most of improved service visibility to improve the customer experience?

Matthew Clemow, Igloo Energy
Matthew Clemow

Chief Executive Officer & Founder
Igloo Energy

Gethyn Friswell, RWE npower
Gethyn Friswell

Connected Home Manager
Engie

Chris-Russell-Tonik-Energy
Chris Russell

Managing Director
Tonik Energy

Olivia Khwaja Centrica
Olivia Khwaja

Head of Smart Customer Strategy
Centrica

16:20

Chair’s opening remarks


16:25

Deepening the focus on resilience: why the emphasis is shifting

  • A finite resource with a perceived abundance: shifting the consumers’ perspective to develop sustainability
  • How can we present resilience in the sense that matters to customers?
  • Collaboration to help to improve resilience: what barriers still stand in the way?

Trevor Bishop, Ofwat
Trevor Bishop

Head of Resilience
Ofwat

16:45

Finding smart solutions to meet future needs: behavioural science that works

  • Manipulating the context and environment of decisions: appealing to the sub-conscious to change behaviour
  • The importance of presentation: choosing the right messenger to ensure the most effective communication
  • Moving from the lab to real life: results that hold even in uncontrolled environments

Paul Dolan LSE
Paul Dolan

Professor of Behavioural Science
London School of Economics

17:05

Advisory session


17:20
Panel discussion and digital Q&A

Building a truly sustainable water industry

  • Securing the network for the future: the importance of investing in its development
  • How can the industry manage the increasing threat of water shortage?
  • Consumer attitudes to water usage: overcoming barriers to water demand management
  • What steps must be taken to ensure that sustainable technology is integrated into the network?
  • Are companies being proactive enough in their strategies for responding to extreme weather events?

Simon Cocks Photo
Simon Cocks

Chief Executive Officer
Affinity Water

Trevor Bishop, Ofwat
Trevor Bishop

Head of Resilience
Ofwat

Rachel Wilkinson, Wave
Rachel Wilkinson

Finance and Regulatory Director
Wave

Alison Hoyle, Southern Water
Alison Hoyle

Compliance and Asset Resilience Director
Southern Water

This special breakout session will explore the impact of electric vehicles on the wider utilities industries. Places are limited at this high-level discussion so make sure you sign up in advance.


16:20

Chair’s opening remarks


16:25

Driving a revolution in mobility

With projections of up to 18GW of additional peak demand from electric vehicles it is clear the challenges and opportunities presented by EVs are significant. Innogy has responded by establishing a dedicated new business unit, emobility. In this presentation Stefan von Dobschutz, head of the new unit will explore how Innogy are developing new services and adapting their business to a world of emobility.


Stefan von Dobschütz, innogy
Stefan von Dobschutz

Senior Vice President eMobility
innogy

16:45

Advisory session


17:05
Roundtable discussion

Creating the infrastructure for an electric future


Giovanni Coppola, Enel
Giovanni Coppola

Program Manager
Enel

Nicolas Brooks

Head of Energy
Office of Low Emission Vehicles

Stefan von Dobschütz, innogy
Stefan von Dobschutz

Senior Vice President eMobility
innogy

18:00

Chair’s closing remarks and drinks reception

Focus Session 1 | Focus Session 2

Focus Session 1 | Breakfast roundtable: content to be confirmed
Focus Session 2 | Breakfast roundtable: delivering priority services
08:15

Sign up to kick off the day at our breakfast roundtable. Places are limited so register now to join the debate

Speaker to be confirmed


08:15

In this breakfast roundtable Louise Beardmore will guide a discussion that will help the industry to understand all its customers, and to integrate the fair treatment of vulnerable customers into their business culture, over a continental spread and lots of great coffee. Places are limited so register now to join the debate.


Louise Beardmore, United Utilities
Louise Beardmore

Customer Service Director
United Utilities

09:00

Chair's opening remarks

Session 5

Leaders’ forum – transforming with the times

09:05
Keynote opening address

Blazing a trail to a truly sustainable energy system


Wilfrid Petrie, Engie
Wilfrid Petrie

Chief Executive Officer, UK and Ireland
Engie

09:20

What is needed to deliver an affordable and reliable energy system in 2040?


Alistair-Phillips-Davies
Alistair Phillips-Davies

Chief Executive Officer
SSE

09:35

Providing services under pressure: balancing resilience and affordability through AMP7


Steve Fraser, United Utilities
Steve Fraser

Chief Operating Officer
United Utilities

09:50

The role of the gas networks in a future low carbon integrated energy system


John Morea, sgn
John Morea

Chief Executive Officer
SGN

10:05

Advisory session


10:25
Panel discussion and digital Q&A

Investing in a secure, sustainable future

  • Do recent corporate restructurings presage the end of the integrated utility?
  • How can utilities ensure they remain agile enough to respond to changes in market conditions?
  • Do recent investments by European heavyweights represent a vote of confidence in the sector?
  • How is Brexit impacting investment in UK utilities?
  • Are generators responding quickly enough to changing market dynamics to avoid significant stranded assets?
  • Do network utilities have sufficient resilience in the face of growing climactic pressures and increasing population?

Steve Fraser, United Utilities
Steve Fraser

Chief Operating Officer
United Utilities

Alistair-Phillips-Davies
Alistair Phillips-Davies

Chief Executive Officer
SSE

John Morea, sgn
John Morea

Chief Executive Officer
SGN

10:55

Refreshments

Session 6

Customer Stage | Energy Stage | Water Stage

Customer Stage | Lightning pitches – innovation stage
Energy Stage | Towards a more flexible energy system
Water Stage | Water market reformed? Surveying the new water landscape

This session will give delegates the opportunity to hear from organisations disrupting the utilities industry. There will be four pitches from the industry’s most innovative, followed by a presentation reflecting on the disruption we can expect to see.


11:25

Chair’s opening remarks


11:30
Pitch one: Smappee

Much like Shazam identifies songs, Smappee identifies appliances. The Smappee energy monitor detects all of the essential appliances in your home and tells you exactly how much they consume.


Stefan Grosjean

Chief Executive Officer
Smappee

11:40
Pitch two: Tado

Through the use of a geo-aware app, tado° automatically adjusts the temperature based on the residents’ locations, enabling households to significantly save on energy costs while reaching a higher level of comfort.


Richard Sephton, Tado
Richard Sephton

Business Development Manager
Tado

11:50
Pitch three: OpenTRV

Designed to be simple to (retro-)fit to existing UK housing stock with radiator central heating, OpenTRV sets out to make it easy to save lots of energy by not heating rooms that you’re not in, and by no longer trying to use a single thermostat to get your whole house comfortable.


Damon Hart-Davis, OpenTRV
Damon Hart-Davis

Founder & Chief Executive Officer
OpenTRV

12:00
Pitch four: Birds.ai

Drones are the future of asset management, significantly cutting down the costs of inspection, but leave the inspector with a big pile of aerial data to analyse. Birds.ai provides a cloud-based service using AI to interpret drone data, compiling an actionable report, and tracking inspections over time to unlock new opportunities in maintenance planning.


Camiel Verschoor-Birds.ai-Future-of-Utilities
Camiel Verschoor

Chief Executive Officer
Birds.ai

12:10

Advisory session


12:30

Investing in innovation: staying agile in the face of unprecedented change

  • Are clean sheet enterprises necessary to attain the required innovation cultures?
  • Can the innovation hub model effectively integrate disruptive new ideas into the parent enterprise?
  • What lessons can utilities take from banks and insurers’ engagement with fintech?

11:25

Chair’s opening remarks


11:30

Predicting and adapting to changing system requirements

  • How are technological advances changing the way the system is balanced?
  • SNAPS: towards a simpler, more effective suite of balancing service contracts
  • What do the most recent Future of Energy Scenarios mean for system operation in 2040?
  • Does legal separation represent a sufficient safeguard for System Operator independence?

Phil Sheppard, Director of UK operations, National Grid
Phil Sheppard

Director of UK Operations
National Grid

11:50

Preparing networks for a decentralised, flexible future

  • How are DNOs preparing to take a more active role in system management?
  • Are networks innovating at the pace and scale required to match energy system shifts?
  • DNO-owned storage: a missed opportunity?

Basil Scarsella, CEO, UK Power Networks
Basil Scarsella

Chief Executive Officer
UK Power Networks

12:10

Title to be confirmed


Jonathan-Chapman-Photo-Future-of-Utilities
Jonathan Chapman

Managing Director
Burns & McDonnell

12:30

How can demand-side response help deliver a decarbonised energy system?

  • Are the benefits to end customers from DSR sufficient to warrant the investment of time and resources?
  • How can advances in AI and machine learning deliver improvements in DSR performance?
  • Are regulatory changes necessary to create a level playing field?

David Hill, Open Energi
David Hill

Commercial Director
Open Energi

11:25

Chair’s opening remarks


11:30

One year on: how has the market performed?

  • Have switching numbers met industry expectations?
  • Do current levels of activity represent a healthy market?
  • Has data quality proven a barrier to smooth market operations?

Chris Scoggins, MOSL
Chris Scoggins

Chief Executive Officer
MOSL

11:50

Succeeding in a new world of choice

  • What measures are retailers taking to engage SMEs in the market?
  • Is further consolidation likely given cost pressures?
  • How effective a differentiator are value-adding services?

Lucy Darch, Wave
Lucy Darch

Chief Executive Officer
Wave

12:10

Advisory session


12:30

Looking past PR19: the prospects for further reform in water

  • From waste to resource: enabling the growth of a bioresources market
  • Making the most of every drop: what progress has been made towards reform of the abstraction regime?
  • How can regulatory changes ensure the water industry reinforces, not depletes, the UK’s natural capital?

Speaker to be confirmed


12:45

Break

Session 7

Customer Stage | Energy Stage | Water Stage

Customer Stage | Meeting the needs of I&C customers
Energy Stage | Exploring the future of heat
Water Stage | Catchment management approaches: lessons from abroad
12:50
Panel discussion

Serving a changing market

  • How are corporate energy buying practices changing?
  • What level of demand is there for multi-utility propositions from corporate customers?
  • Marrying AI and IoT to deliver energy efficiency improvements
  • Value-adding services vs price: finding a winning combination
  • How much of an opportunity does the non-household water market represent for business energy suppliers?

Paul Sheffield

Chief Operating Officer
Haven Power. Drax Group plc

Mark Loveday, EDF
Mark Loveday

Industrial & Commercial Business Manager
EDF Energy

Simon-Oates, Southern Water
Simon Oates

Chief Customer Officer
Southern Water

12:50
Panel discussion

Mapping the path to decarbonised heat

  • What role will gas play in the future of the UK’s energy system?
  • What impact would a fragmentation of domestic heating technologies have on energy markets?
  • What are the principle technical obstacles to the use of alternative gas in current networks?
  • Can policy square the circle of increased pressure on bills and the scale of required investment?
  • How can the industry avoid the stranding of assets?
  • Are new monopoly heat networks consistent with pushes for greater customer choice?

Philip New photo
Philip New

Chief Executive Officer
Energy Systems Catapult

Jeremy Bungey, EDF
Jeremy Bungey

Director of Strategic Solutions
E.ON Energy Solutions

Alastair Martin

Founder and Chief Strategy Officer
Flexitricity

David Gill

Director of Stakeholder Relations
Northern Gas Networks

12:50
Panel discussion

Integrated Catchment Management: templates for success

  • What barriers remain to the adoption of effective catchment management?
  • Learning from Australian success: can their structures be duplicated elsewhere?
  • What makes catchment management partnerships work?
  • How can the goodwill and trust necessary for ICM to be effective be cultivated?
  • Pushing people out of their ‘comfort zones’: building the long-term perspective and appreciation necessary for ICM success

Laurence Smith, SOAS
Laurence Smith

Researcher
SOAS

Jodie Rettino

Senior Catchment Management Planner
Severn Trent Water

Eva Abal

Strategic Projects and Partnerships
International WaterCentre

Lucinda Gilfoyle, Anglian Water
Lucinda Gilfoyle

Catchment & Coastal Strategy Manager
Anglian Water Group

13:20

Lunch

Session 8

A changing policy picture

14:40

Keynote ministerial address


Richard Harrington MP, Parliamentary Under-Secretary, Department for Business, Energy & Industrial Strategy
Richard Harrington MP

Parliamentary Under-Secretary
Department for Business, Energy & Industrial Strategy

15:00
Fireside chat

The future of utility regulation

Join leaders from both regulators while they reveal what we can expect for the future of the utilities industry.


Dermot-Nolan Picture
Dermot Nolan

Chief Executive Officer
Ofgem

David-Black-Ofwat
David Black

Senior Director of Water 2020
Ofwat

15:45

Chair's closing remarks and end of conference

Sponsors

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Venue Details

etc.venues St Paul's

etc.venues St Paul's, London

200 Aldersgate, St. Pauls, London EC1A 4HD

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